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IN THIS ARTICLE
Requesting revisions from a partner
Reviewing revised responses
Submitting your outcome
Requesting Revisions From a Partner
Once you have reviewed a partner's response, you can request changes directly through the platform.
Navigate to your brief in the Brief Manager
Select View Response on the relevant partner
Scroll to the bottom and select Request Changes
This will take you directly to the Notice Board where you can share your feedback with the partner
The partner will be notified and can revise their submission based on the feedback provided.
To learn more, visit the Guide: Communicating via the Notice Board.
Reviewing Revised Responses
Once a partner has updated their response, you will be notified via the platform.
Return to your brief in the Brief Manager and select the Response tab, and then click the View Response button
Select See Previous Versions to access the full revision history
All versions are stored within the platform - from version 1 through to the most recent submission
You can revert to any previous version at any time, giving you full control and confidence throughout the process
Submitting Your Outcome
Once you are ready to make a final decision, it is important to submit an outcome for every partner involved in your brief - whether they have won or not.
Giving clear, considered feedback is one of the most valuable things you can do as an advertiser on the platform. It gives partners the direction they need to improve future responses and keeps their business informed.
Navigate to the Outcome tab in the Brief Manager
Select your chosen partner and mark them as Won
Mark any unsuccessful partners as Lost, including a note on your decision
Partners will be notified of the outcome directly via the platform.
We understand that decisions can change - you can always revise your outcome and update your feedback at any time.
Need More Help?
Contact Collab Support via the chatbot button located in the lower-right corner of your screen.
