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1.From your Advertiser homepage, select "Active Campaigns".
2. Use the Search here field to find your campaign by name.
3. Once your campaign appears, click the arrow to expand and view the details.
4. From the top navigation bar, click "Campaign Team". This will take you to the list of people assigned to the campaign.
5. On the Campaign Team page, scroll down to the Additional Campaign Contacts section and click Manage Resources.
6. Use the dropdown to search for a contact by the agency or organisation name. Start typing and the list will filter so you can quickly find and add the right person to your campaign.
7. Start typing an agency or organisation name (e.g. “ABC”) and the list will automatically filter to show all contacts associated with that organisation.
8. Find the person you want to add, then click "Add to Campaign" to include them in your campaign contacts.
9. After you add a contact to the campaign, a pop up window will appear allowing you to assign or update their role (e.g. Viewer, Optional Approver, Required Approver, Final Approver).
10. You can control what each person can see and do in your campaign by assigning the appropriate role.
Add contacts when additional stakeholders are needed (e.g. legal for compliance reviews, brand for messaging checks or internal teams for broader visibility).
Role definitions:
Viewer – Can view the campaign only, no feedback or approvals required.
Optional Approver – Can review and provide feedback, but their approval isn’t mandatory.
Required Approver – Must approve content before it can move to the next stage.
Final Approver – Provides the final sign off before content can go live.
Remove User – Removes a contact from the campaign if they no longer need access.
11. Click "OK" to save the contact.
Need more help?
Contact Support via the chatbot button located in the lower right corner of your screen.