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Guide: How To Import Client Feedback From A Word Document

Discover how to import client feedback from a Word document directly into the platform

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Written by Avid Admin
Updated this week

IN THIS ARTICLE

  • When to Use the Word Doc Import

  • How to Import a Word Document

  • What Happens After the Import

  • Best Practice Tips

When To Use the Word Doc Import

If your client provides feedback using a Microsoft Word document instead of commenting directly in the platform, you can use the Import From Word feature to upload their feedback into the Content Editor.

This feature imports the entire document, including tracked changes, comments, and formatting so all feedback is stored in one place. This reduces manual copying and pasting and helps ensure nothing is missed.

How To Import a Word Document

  1. Click inside the Article Body Text editor.

  2. Select the Import From Word icon in the toolbar (document with a “W” and arrow).

  3. A file upload window will appear.

  4. Locate the updated Word document on your computer.

  5. Click Open.

  6. The editor will automatically upload the document and include tracked changes and comments.

What Happens After the Import

Once imported:

  • Inserted text appears in green

  • Deleted text appears in red

  • Comments appear in yellow in the right-hand comments panel

You can then:

  • Add additional comments

  • Make further tracked edits

  • Continue your review as normal

Best Practice Tips

  • Always use Import From Word instead of copying and pasting.

  • Double-check formatting after upload (headings, spacing, images, links).

  • Make sure you’re uploading the most recent version of the document.

If multiple reviewers are involved, consolidate feedback into one Word doc before importing.

Need more help?

Contact PubSuite Support via the chatbot button located in the lower-right corner of your screen.

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