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Guide: Understanding Profiles vs. Sub-Profiles in Shopfront

Everything you need to know about creating Profiles and Sub-Profiles

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Written by Avid Admin
Updated over a month ago

Read Time: 3 minutes


IN THIS ARTICLE


How Many Profiles Do I Need?

To put it simply, you need one Profile per publishing title.

If you have multiple publishing titles, you need to create a separate Profile for each one. For example, an Organisation that owns both Global Times Media and City Herald Media would need to create a separate Profile for each. This is the most common use case.

If you have multiple versions of the same title split by region or market - for example, Global Times Sydney and Melbourne. You might consider creating them as Sub-Profiles under a single Profile rather than as separate Profiles.

💡 Tip: If you don't have a publishing title with multiple versions or geo-location splits, you can skip this article.


What’s the Difference Between a Profile and a Sub-Profile?

Profile Type

What It Represents

Example

Profile

Your overarching publishing title

Global Times Media

Sub-Profile

A specific regional brand or market of the publishing title

Global Times Sydney and Global Times Melbourne

How to Set Up, Access, and Manage Sub-Profiles

To access or edit a Sub-Profile:

  1. Go to Management Console

  2. Click Manage Publisher Profiles

  3. Locate the profile you want to edit

  4. Select Tab 5: Profile Channels​

On this screen you can:

  • Add new Sub-Profiles

  • Edit Sub-Profile names, timezone, and country

  • Select relevant content channels (e.g. Website, TikTok, LinkedIn)

  • Delete any Sub-Profile no longer in use by clicking Delete This Sub-Profile at the bottom of the screen

Once a channel is selected, it expands into a detailed form.

What Channel-Level Data Is Required to Set Up Profile Channels

For each content channel added (e.g., Website or Instagram), you’ll need to complete:

  • Channel URL

  • Monthly Website Reach (in UAs)

  • Branded Article Performance Benchmarks

  • Platform Reporting Method (Automated via Google Analytics or Manual)

  • Frequency of Reporting

  • Display Ad Support (for websites only)

This data feeds into how your Sub-Profile appears in Shopfront and informs campaign expectations and benchmarks.

How Sub-Profiles Render on Your Profile

Once your Sub-Profiles are configured and published, they appear within your main Publisher Profile page in Shopfront. Each Sub-Profile is shown under the Profile Overview tab.

Sub-Profiles are displayed side-by-side within the interface, allowing Advertisers to view your multiple brands or properties within a single view.


Next step: Are you completing this as part of the Shopfront Welcome Pack Part 1? If so, when you're ready to proceed to the next step, continue to Step 2: Add Profile and Add Audience Information.


Need more help?

Contact PubSuite Support via the chatbot button located in the lower-right corner of your screen.

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