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Guide: Understanding Profiles vs. Sub-Profiles in Shopfront

How to structure your Publisher Profile and Sub-Profiles for better discovery and visibility.

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Written by Avid Admin
Updated over a week ago

Read Time: 3 minutes


IN THIS ARTICLE


What Is This Guide For?

This guide helps you understand when and how to use Profiles and Sub-Profiles in Shopfront. You’ll learn how Sub-Profiles improve discoverability for advertisers, when to create them, what data is required, and how they appear in Publisher Discovery.

What’s the Difference Between a Profile and a Sub-Profile?

In Shopfront, your Profile is the umbrella identity of your organisation. Sub-Profiles represent distinct brands, titles, or publishing sites within that business — each with its own identity and data.

Profile Type

What It Represents

Example

Profile

Your overall publisher business

“Story Group Media”

Sub-Profile

A specific brand, title or market

“The Culture Edit” or “Health Focus”

Each Sub-Profile includes its own URL, performance metrics, and targeting — and is surfaced as a standalone entry in Publisher Discovery.

When and Why to Use Sub-Profiles

Sub-Profiles are essential when:

  • You manage multiple titles under one publishing business

  • You operate in multiple regions or markets

  • You want advertisers to discover and brief each brand individually

  • Your brands have unique audience profiles or content strategies

Advertisers search and compare at the Sub-Profile level, so each one must be:

  • Individually set up

  • Tagged with accurate data

  • Toggled to “On” to appear in Publisher Discovery

How to Set Up, Access, and Manage Sub-Profiles

To access or edit a Sub-Profile:

  1. Go to Management Console

  2. Click Manage Publisher Profiles

  3. Locate the profile you want to edit

  4. Select Tab 5: Profile Channels

On this screen you can:

  • Add new Sub-Profiles

  • Edit Sub-Profile names, timezone, and country

  • Select relevant content channels (e.g. Website, TikTok, LinkedIn)

  • Delete any Sub-Profile no longer in use by clicking Delete This Sub-Profile at the bottom of the screen

Once a channel is selected, it expands into a detailed form.

What Channel-Level Data Is Required?

For each content channel added (e.g., Website or Instagram), you’ll need to complete:

  • Channel URL

  • Monthly Website Reach (in UAs)

  • Branded Article Performance Benchmarks

  • Platform Reporting Method (Automated via Google Analytics or Manual)

  • Frequency of Reporting

  • Display Ad Support (for websites only)

This data feeds into how your Sub-Profile appears in Shopfront and informs campaign expectations and benchmarks.

How Sub-Profiles Render on Your Profile

Once your Sub-Profiles are configured and published, they appear within your main Publisher Profile page in Shopfront. Each Sub-Profile is shown under the Profile Overview tab.

Sub-Profiles are displayed side-by-side within the interface, allowing advertisers to view your multiple brands or properties within a single view.


Need more help?

Contact PubSuite Support via the chatbot button located in the lower-right corner of your screen.

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