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Learn more about how PubSuite data set up and connections work.
How Will I Know If The Data Entry For Each Distribution Will Be Automatic Or Manual?
How Will I Know If The Data Entry For Each Distribution Will Be Automatic Or Manual?
When Distributions Are Created
The platform automatically creates Distributions for linked social media and ad channels. You’ll be prompted to complete any required linking.
If when setting a Distribution to "Live" status there is a lack of data, the platform will guide you to finalise setup, either manually or by linking a record during the Reconciliation process.
After Distributions Are Created
Go to the “Linked Data Warehouse Record” section (orange square) in the dashboard or the distribution tab of the content
Check the “Post ID” column:
Automatic Distributions show the channel’s post ID.
Manual entries start with “ME.”
How Do I Add Or Update A Manual Entry?
How Do I Add Or Update A Manual Entry?
There are two ways to add or update a manual entry. For more information, visit How-To: Create a Manual Data Record.
How Do I Manually Update An Automatic Distribution?
How Do I Manually Update An Automatic Distribution?
There might be occasions when you want to override the automated data and manually enter your data. You can do this one of two ways: during the initial ad data linking or after ad data has been linked.
For more information, visit How-To: Manually Adjust Automated Data.
Why Can I Link An Organic Post With Just An ID/Link, But Not An Ad?
Why Can I Link An Organic Post With Just An ID/Link, But Not An Ad?
The provision of the Post ID or URL when setting organic posts live in the platform ensures that the platform can immediately link extracted social platform data to the distribution.
Ad posts don’t share the same information when setting the Distribution live and therefore require the final connection step during Reconciliation to then pull the daily data for the campaign.
This process for ad posts can be simplified via Smart Labelling. By leveraging the unique Smart Label that the platform provides to be implemented in the ad name in the amplification platform, any delivery against the ad will automatically link to the platform distribution, streamlining the process further.
We Provided Additional Value Via Content, How Do We Represent This On The Dashboard?
We Provided Additional Value Via Content, How Do We Represent This On The Dashboard?
Additional value provided during a campaign can be provided in two ways:
Additional Content Piece
If the added value is via a unique and standalone additional piece of content, it is recommended that this be created as a new content piece.
This can be added by navigating to the “Content” tab in the campaign and selecting “New Content”.
Additional Distribution
If the added value is via a connected, supplementary piece of content, such as an additional traffic driver to an article via a social post, it is recommended that this be created as a distribution within the relevant content piece (to group all delivery under the primary content piece).
This can be added by navigating to the “Distributions List” tab within the content piece and selecting “+ Add Distribution”.
Can I Further Streamline The Data Reconciliation Process?
Can I Further Streamline The Data Reconciliation Process?
We recommend using clear naming conventions of campaigns and content, both in Avid PubSuite and in any ad platforms so that the connection process can be simplified.
Other than that, our Smart Labelling feature can be set up to facilitate further automation and streamline the data connection process.
When Setting Up Data Sources, What's The Difference Between The Three Connection Options For Instagram/ Facebook Accounts?
When Setting Up Data Sources, What's The Difference Between The Three Connection Options For Instagram/ Facebook Accounts?
Here’s a breakdown of the three connection methods:
Reporting Centre Connection (via Instagram/Facebook account)(Recommended):
This is a guided process within the PubSuite platform.
It uses our data integration partner, Supermetrics, to establish the connection, keeping you entirely within the PubSuite environment.
Recommended for most users as it’s the easiest and most streamlined option.
Automatic Connection (via Manual Meta Setup):
This option requires you to manually set up the connection initially.
Once the setup is complete, the connection becomes automatic.
While effective, this method requires more effort from the user and can be more challenging to set up.
Manual Entry Connection:
This is a fully manual process where you manually input the data without establishing an automatic connection.
It’s the least convenient option and is rarely selected, especially by users signing up for reporting.
We recommend choosing the first option (Reporting Centre Connection) for a smoother and simpler setup process.
For a full step-by-step guide on how to connect your account with data sources, visit How-To: Integrate Automated Reporting with Third-Party Tools.
When Setting Up Data Sources, What Are The Different Time Period Options For?
When Setting Up Data Sources, What Are The Different Time Period Options For?
When connecting data source channels to your account, you’ll be prompted to "Select an Option" for the time period of past data you’d like to retrieve, as shown below:
This selection determines how far back PubSuite is to pull data when finalising the integration set up so that any existing campaigns can be accurately represented
For example, selecting "1 Month" will pull data from the past month prior to establishing the connection. This ensures any existing data you’d like to include is registered before transitioning to our Automated Reporting.
This is a one-time action required only during setup and does not impact how data is processed on your account moving forward. After the connection is established, the platform will update your data on a default 24-hour cycle.
If you intend to only include new campaigns on PubSuite, then the "3 days" option will be sufficient.
When Setting A Content Piece As Live, What's The Difference Between Fetching The Record Immediately vs In The Next Retrieval Cycle?
When Setting A Content Piece As Live, What's The Difference Between Fetching The Record Immediately vs In The Next Retrieval Cycle?
This refers to the period during which data will be pulled for the content you just set live.
Retrieve immediately: Data will be pulled immediately from the point of connection (now).
Retrieve in the next cycle: Data will be pulled the next day during the system’s 24-hour cycle.
Our recommended approach is to choose "Retrieve immediately" to pull data to your dashboard instantly.
Need more help?
Contact PubSuite Support via the chatbot button located in the lower-right corner of your screen.